9 AM - 5 PM Monday - Friday (EST)
9 AM - Noon Saturday (EST)
*LEATHER ORDERS (please read first): Normal wait time for Leather Collars and Harnesses to be made is 3-4 weeks. This is just an estimate that we work towards without sacrificing the quality of individual craftsmanship that goes into the making of each leather item. Please do not contact us about the status of your order unless it has been 4 weeks. We will not have any updates on the progress of your order until it is ready for shipment. This is when you will receive a tracking number. We promise you it will be worth the wait!
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