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Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Pit Bull Gear, LLC. The collective work includes works that are licensed to Pit Bull Gear, LLC. Copyright 2007, Pit Bull Gear, LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Pit Bull Gear, LLC or purchasing Pit Bull Gear, LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Pit Bull Gear, LLC or to purchase Pit Bull Gear, LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Pit Bull Gear, LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
All trademarks, service marks and trade names of Pit Bull Gear, LLC used in the site are trademarks or registered trademarks of Pit Bull Gear, LLC
Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Pit Bull Gear, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Pit Bull Gear, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. The Pit Bull Gear, LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Pit Bull Gear, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Pit Bull Gear, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that a Pit Bull Gear, LLC product is mistakenly listed at an incorrect price, Pit Bull Gear, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Pit Bull Gear, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Pit Bull Gear, LLC shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Pit Bull Gear, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice
Pit Bull Gear, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Pit Bull Gear, LLC.
Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Pit Bull Gear, LLC products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Pit Bull Gear, LLC products) must be commenced within one (1) year after the claim or cause of action arises. Pit Bull Gear, LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Pit Bull Gear, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Pit Bull Gear, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
Pit Bull Gear, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Pit Bull Gear, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Pit Bull Gear, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Pit Bull Gear, LLC in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless Pit Bull Gear, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
In an attempt to provide increased value to our visitors, Pit Bull Gear, LLC may link to sites operated by third parties. However, even if the third party is affiliated with Pit Bull Gear, LLC, Pit Bull Gear, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Pit Bull Gear, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Pit Bull Gear, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Multiple Item Orders
When ordering multiple items, we will ship everything together. Please note on your products the expected shipping time. For example if you order apparel (usually ships in 1-2 Business Days) with a leather item (usually ships in 15 business days), the order will ship together when the leather item(s) are complete. In some cases, if something is back ordered, we will ship out orders separately. If you want something sooner, please make 2 separate orders.
International Orders
Customs: The consumer is completely responsible to know what their country's customs allows to be imported. If a product or products are destroyed by customs, Pit Bull Gear, LLC is not responsible. We will however notify you if we know positively something you ordered will not pass customs. For instance we know Australia does not allow the importing of spiked dog collars or powder supplements. Please check with your customs to make sure what you want to order is allowed. Pit Bull Gear, LLC is not liable for any duties and taxes assessed on any shipment or any other fees that may incur by customs. If the recipient refuses the package or refuses to pay for duties, taxes or any other customs fees, the package will be returned to Pit Bull Gear, LLC. We will then notify the customer when we receive the returned merchandise. Only Store credit will be issued to the customer for the returned items. Shipping & Handling will not be refunded or credited.
We strongly suggest using PayPal for International customers to avoid cancellation of an order. We do not accept International Orders with different Billing and Shipping Addresses.
Shipped Orders
Once a package is picked up by USPS or FedEx, it is out of our control. We send tracking information so the customer will know when their item has shipped and when it should be delivered, so they can keep track of it. This information is also on your account. If you never received your item and the tracking says it was delivered,
USPS: contact your local post office, as it is possible they are holding it there? Also check with your Mail Carrier, as he would know what he did with it. You also may call 1-800-ASK-USPS (1-800-275-8777).
FedEx: call 1.800.463.3339 with your tracking number.
Returns
PITBULLGEAR.COM wants our customers to have a great experience shopping with us. However, if you are unsatisfied with an item that you have purchased, you may return the item for store credit with the following conditions within 30 days of receiving your item:
You must get approval first for any return, please e-mail: sales@pitbullgear.com
Leather Products: are made to order and therefore can only be returned if we (Pit Bull Gear) have made a mistake on size, color or wrong item. However, if you are unsatisfied with a leather product (too big, small, color, etc.) sometimes it can be returned for store credit. Please contact us first. We Do Not Accept Returns for the following leather items: Personalized Name Collars, Name Harnesses, Name Leashes, Colored Spiked Leather Items or any Suede Leather items.
Apparel: Can be returned for store credit if it has not been worn or washed.
Nutrition: Can only be returned if defective or outdated.
Specials: Can not be returned. All sales are final on items marked as specials.
*Original shipping and handling and return postage charges will not be refunded, unless it was our mistake.Defective merchandise will be exchanged if returned within 30 days from the date of shipment. Refunds will not be issued for defective merchandise.
Return Address:
Pit Bull Gear, LLC
16096 Seminole Blvd.
Brooksville, FL, 34601
Credit Card or PayPal Refunds:
If you would like to cancel an order already placed, but not yet shipped, we will give a 100% refund if you paid through PayPal. Credit Card / Debit Card users, unless your order is not shipped in the time frame it says it will, you will be refunded the full amount minus the 2.9% processing fee and .30 transaction fee.
Leather Items:
AVERAGE WAIT TIME FOR LEATHER ITEMS TO BE MADE IS APPROXIMATELY 30 DAYS. If we can get leather items done sooner, we will. Please keep in mind leather items are custom made and are made to order. Therefore, we have a waiting list.
