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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  We issue the credit right away, when we receive your item(s). However, if you are getting money back, credits usually take 3-5 business days for banks to put the credit back into your account.
When will my credit card be charged?
  Your credit card will be charged within 48 hours of placing your order. Please note that most of our items are custom made and payment must be received before the item(s) are made.